How Zapflow is building their continuous learning and development culture internally

Zapflow is a secure cloud-based productivity tool for investment professionals to manage their deal flow, fundraising, portfolios and other operations all in one place. Zapflow was designed by investing teams for investing teams to manage all their core front-office operations and collaborate more efficiently with their team members, advisors, portfolio companies and LPs. Today, the company is known for front-office solutions for many investing teams worldwide. 

 Zapflow's vision for its employees is that the company is a place where they can:

• Grow their career and develop as a professional
• Be empowered to create innovation and get inspired to do their best work
• Be their authentic selves and feel a sense of belonging in a diverse and remote team
• Feel respected and valued everyday while working towards common goals

Here are the interviews we had with Taija Lankinen - Head of People Operations and her thoughts on using Talbit at Zapflow

How did you know about Talbit, and what caught your interest?

"Talbit was referred to us by another company. Talbit was exactly what we were looking for to start focusing more on skill management, employee development, and OKRs."

What made you decide to work with Talbit?

Regarding the decision to work with Talbit, top-notch customer support and willingness to improve the platform are the main reasons Zapflow integrates the Talbit platform into their work. Moreover, Talbit includes all the tools Zapflow need to manage their company's OKRs, skills and support employee development.

What are the challenges Zapflow faced before using Talbit?

Before starting working with Talbit, Zapflow didn't have proper tools to set up, modify and keep track of the OKR progress. They also faced the challenge of systematically storing the employees' skills and utilizing internal skills for cross-functional projects.

How does Talbit solve the problem?

Zapflow developed its approach to focus more on employee development and goal orientation and take full advantage of Talbit's platform to meet its needs as a growing company. Talbit's OKRs tool helps them create, plan and effectively keep track of progress. In addition to OKRs and goals management, they also rolled out a more systematic process to manage their team's skills and help the employees develop on an ongoing basis.

Impact of using Talbit

It's still early days at Zapflow using Talbit, but slight progress is already coming on the way.

Since implementing Talbit’s OKRs, Zapflow has noticed a great impact on the ease of communicating the progress. The company’s OKRs help executives and managers transparently and effectively share the vision, goals, and required skills to achieve those goals. While team members benefit from understanding where the company is heading, what they should focus on, and what skills they need to make an internal career development. On top of that, they have also seen that personal growth plans play a huge motivational factor to their employees, thus as a company, they are able to support employee development to the fullest with great outcomes.

Takeaways:

• Adopting the OKRs platform has allowed Zapflow to effectively communicate their visions and goals to everyone in the company.
• Agile personal development plans support Zapflow in developing employees and enable everyone to connect their growth with the company's objectives.
• Zapflow is happy with improved employee satisfaction and increased internal awareness for career development.

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